Your privacy matters to madu88. This policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you hold over your information.
A snapshot of how madu88 approaches data protection for every Member on our platform. Full detail follows in the policy sections below.
All data transmitted between your device and madu88 servers is protected by industry-standard TLS/SSL encryption, preventing unauthorized interception of your personal and financial information.
madu88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your information is used exclusively to operate and improve our platform services.
We collect only the personal data that is strictly necessary for account operations, identity verification, payment processing, and regulatory compliance. Nothing more.
Your data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable anti-money-laundering and gaming regulations.
madu88 Members have clearly defined rights over their personal data, including the right to access, correct, restrict processing, and request deletion of their information, subject to legal obligations.
In the unlikely event of a data security breach that affects your personal information, madu88 will notify affected Members promptly in accordance with applicable data protection standards.
madu88 ("the Platform", "we", "us", "our") is committed to protecting and respecting the privacy of all individuals who interact with our website at https://madu88.cam and any associated mobile applications or services (collectively, "the Platform"). This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect personal data in connection with your use of the Platform.
This Policy should be read alongside our Terms & Conditions, which govern the overall relationship between you and madu88. By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
This Policy was last updated on January 1, 2026. We will notify you of any material changes in accordance with Section 15 below.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including but not limited to name, email address, date of birth, IP address, and payment details. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure, or destruction. |
| "Data Controller" | madu88, which determines the purposes and means of processing your Personal Data. |
| "Data Processor" | A third party that processes Personal Data on behalf of madu88 under a contractual arrangement. |
| "Member" / "User" | Any individual who has registered an account on the madu88 Platform. |
| "Cookies" | Small text files placed on your device by the Platform to enable functionality, analytics, and personalization features. |
| "KYC" | Know Your Customer — the identity and age verification process required before certain Platform features become accessible. |
madu88 collects the following categories of Personal Data from Members and visitors to the Platform:
madu88 collects your Personal Data through the following channels:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration form, KYC document upload, deposit/withdrawal request forms, support chat messages, email enquiries. |
| Automated technical collection | Cookies, server logs, session tracking scripts, device fingerprinting for fraud prevention, IP geolocation. |
| Third-party payment processors | Transaction confirmation data shared by local bank transfer gateways and e-wallet providers (BCA, BRI, OVO, DANA, GoPay, etc.) upon completion of a deposit or withdrawal. |
| Identity verification providers | Data returned by our KYC and AML screening service providers following submission of identity documents. |
| Publicly available sources | Information from sanctions lists, politically exposed persons (PEP) databases, and adverse media screening tools used for AML compliance purposes. |
madu88 processes your Personal Data for the following clearly defined purposes:
madu88 relies on the following legal bases for processing your Personal Data, depending on the specific purpose involved:
| Legal Basis | Applicable Processing Activities |
|---|---|
| Contractual necessity | Account creation and management, payment processing, game service delivery, customer support — all necessary to perform the contract between you and madu88. |
| Legal obligation | KYC/AML identity verification, sanctions screening, fraud reporting, and data retention required under applicable gaming and financial regulations. |
| Legitimate interests | Fraud detection and prevention, platform security, responsible gaming monitoring, analytics for service improvement — where our interests do not override your privacy rights. |
| Consent | Optional marketing communications (email or WhatsApp), placement of non-essential cookies, and any other processing activity for which we have explicitly requested and received your consent. You may withdraw consent at any time. |
madu88 does not sell your Personal Data. We share your data only in the following limited and controlled circumstances:
We engage carefully selected third-party service providers who process Personal Data strictly on our behalf and under binding data processing agreements. These providers include:
madu88 may disclose your Personal Data to regulatory bodies, law enforcement agencies, courts, or other public authorities where we are legally required to do so, or where disclosure is necessary to protect our legal rights or prevent serious harm to others.
In the event of a merger, acquisition, restructuring, or sale of all or part of the madu88 business, your Personal Data may be transferred to the relevant successor entity as part of that transaction, subject to the same privacy protections described in this Policy.
As an internationally operated platform, madu88 may transfer your Personal Data to servers or service providers located outside Indonesia. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your data, including:
By using the madu88 Platform, you acknowledge and consent to the transfer of your Personal Data to locations outside Indonesia as described in this section, subject to the safeguards outlined above.
madu88 retains your Personal Data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | For the duration of active membership, plus 5 years following account closure, in compliance with AML record-keeping requirements. |
| KYC identity documents | 5 years from the date of verification, or longer if required by applicable regulatory obligations. |
| Transaction records | 5 years from the date of each transaction, consistent with international AML standards. |
| Customer support communications | 2 years from the date of the last communication, or longer where a dispute or legal matter remains unresolved. |
| Technical and usage logs | Up to 12 months from the date of collection, after which logs are anonymized or deleted. |
| Marketing consent records | Until withdrawal of consent, plus 1 year thereafter as evidence of the consent record. |
When your Personal Data is no longer required for any lawful purpose, madu88 will securely delete or anonymize it in accordance with our internal data lifecycle management procedures.
madu88 implements a comprehensive set of technical and organizational security measures designed to protect your Personal Data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:
madu88 uses cookies and similar tracking technologies to operate and improve the Platform. The cookies we use fall into the following categories:
| Cookie Type | Purpose | Required? |
|---|---|---|
| Strictly necessary | Maintaining your login session, remembering your account preferences, and enabling secure authentication. | Yes |
| Functional | Remembering your selected language, preferred game categories, and interface settings to provide a personalized experience. | Optional |
| Analytics | Collecting anonymized data about how Members navigate the Platform, which pages are visited most, and where errors occur — used to improve performance and usability. | Optional |
| Security / fraud detection | Generating a device fingerprint to identify suspicious login behavior, detect account sharing, and prevent unauthorized access. | Yes |
You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary or security cookies may impair the functionality of the Platform and prevent you from accessing certain features.
As a Member of madu88, you hold the following rights with respect to your Personal Data. To exercise any of these rights, please contact us using the details in Section 16.
madu88 will respond to all verified data rights requests within 30 days of receipt. In complex cases we may extend this period by a further 30 days, in which case we will inform you of the extension and the reason for it. We may need to verify your identity before processing a data rights request.
madu88 employs age verification mechanisms during registration and through KYC screening to prevent underage access. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. For further guidance on responsible gaming and underage protection measures, please visit our Responsible Gaming page.
The madu88 Platform may contain references to third-party services, such as game content providers and payment method operators. While we take care to work only with reputable partners, madu88 is not responsible for the privacy practices or content of any third-party website or service. This Policy applies solely to data collected and processed by madu88 through the Platform. We encourage you to review the privacy policies of any third-party services you interact with.
madu88 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform services. When we make material changes, we will notify you by email to the address registered on your Account, or by displaying a prominent notice on the Platform prior to the change taking effect. The "Effective Date" at the top of this page will always reflect the date of the most recent revision.
Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with a revised Policy, you should cease using the Platform and contact us to request account closure.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way madu88 processes your Personal Data, please contact our dedicated privacy support team through the following channels:
Our support team is available around the clock to address any data protection enquiry. You can also explore our Terms & Conditions or Responsible Gaming guidelines for more context on how madu88 operates.
21+ only. Please gamble responsibly. madu88 operates as an internationally licensed offshore platform.